Full-time / Based in Brooklyn Office

Job Description

We are looking for a Senior Digital Project Manager who enjoys coming up with creative concepts and technical approaches as much as they love overseeing the logistical implementation to make amazing websites, design work, and interactive products of all kinds. Someone who likes checking things off an orderly, well-organized to-do list as much as they like leading a creative brainstorm and whiteboarding out a new feature for a website. You would be responsible for independently managing the successful delivery of high-value client projects, and would also serve as the lead strategist on a team of three Project Managers, to help conceptualize approaches to creative challenges and design the strategic planning phases on other Radish projects.

Key Responsibilities

Client Project Management (50%)

  • Manage a multiple, concurrent projects from start to finish, with a focus on larger website builds, incorporating Radish standards and processes in the delivery of client work
  • Create project plans, timelines, and manage day-to-day tasks
  • Set and manage client expectations, communicating updates and project progress
  • Manage creative reviews with design team, vetting and communicating client feedback
  • Triage incoming client requests, fielding questions and determining appropriate solutions
  • Plan out development sprints and oversee deployments
  • Support website launches, QA new features and sites as needed
  • Ensure that all project materials, documentation, and assets are organized properly

Project Ideation and Strategy (25%)

  • Come up with original concepts, scopes of work, and creative approaches to achieving client goals for new projects and proposals
  • Collaborate with two Project Managers on the team to identify project needs and determine solutions
  • Lead or advise during strategy phase to create project vision and execution plans
  • Run post-project reviews and synthesize lessons learned to integrate into future projects and best practices

Internal Team Collaboration (25%)

  • Coordinate with other Radish teams to ensure staff resource availability and allocation for client projects
  • Work with Radish Project Managers, Design and Development teams prioritize and schedule client work on a weekly basis based on project needs
  • Help work towards goals for improving the quality of the Project Management team’s outputs, processes, and productivity
  • Lead regular check-ins with Project Management team, to review and consult on the status of their work and any general issues

Required Qualifications

  • Two to three years of experience managing digital projects (preferably in an agency setting, or other client-services environment)
  • Familiarity with web development process and concepts and project management methodologies (e.g. Agile)
  • Familiarity with basic design process, as well as working knowledge of design tools and creative production
  • Ability to work independently and collaborate effectively with a small team
  • Strong communication skills, internally and with clients
  • Strong ability to stay organized juggling multiple projects, identify risks, and creatively problem-solve to keep projects on track
  • Proficiency using GitHub and Basecamp (or equivalent project management software)  
  • A commitment to progressive social change movements, and a desire to work on mission-driven projects
  • A desire to work with a small, talented team of nice people committed to making their jobs as fun and meaningful as possible

Preferred Qualifications

  • Knowledgeable of UX/IA and design/development best practices
  • Experience using WordPress and/or Squarespace
  • Basic HTML/CSS, QA, and/or Chrome DevTools skills
  • Experience working for a creative agency, and other client-services environment
  • Knowledge of and experience implementing best practices around web accessibility compliance
  • Experience with all of our favorite software / tools (Basecamp, Slack, Dropbox, Google Drive, Harvest and Harvest Forecast, Github, AirTable, Invision, Lucidchart)
  • Experience working in or with nonprofit organizations

Perks + Benefits

  • Medical, dental, and vision insurance with FSA options
  • Pre-tax MTA Metrocards
  • Available 401(k) plans
  • Opportunities for professional development
  • 2 scheduled holiday weeks per year
  • Flexible vacation policy  
  • Free Citibike membership and discounts at NYC gyms
  • An awesome office vibe, and culture that prioritizes work/life balance
  • Kitchen stocked with snacks and beer
  • Incentive program to encourage volunteer work
  • Fun (seriously!) team-building days
  • Friendly, hard-working, and supportive team

How to apply

Send us your awesome cover letter and resume here.

Radish Lab provides equal employment opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.

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